Process for Moving In or Out

Landlords

• The existing tenant must schedule a final meter reading and provide a forwarding address and contact information.
• If any balance remains on the account, the landlord is solely responsible, and services will not be activated until the balance is paid in full.
• If no final reading is scheduled, the landlord or previous tenant is responsible for the bill no matter the move-out date.  Again, no service will be activated until the account balance is zero.
• A final bill is sent, which includes gallons used from the last bill date to the final reading.
• The new tenant needs to fill out a town Landlord-Tenant Agreement.  You will provide your current contact information and SSN.
• We will turn your water on the date requested.  Someone must be present.

Homeowner

• The Seller must provide a date for the final reading.
• The Seller also must provide a forwarding address and contact information.
• Water is disconnected if we do not hear from the Purchaser.
• Purchaser must provide a copy of the deed from closing, SSN, and current contact information to activate water service.
• There is a Reconnection due from the Purchaser if the water is disconnected. These fees appear on the first bill.
• The Purchases can avoid disruption in service and the reconnection fee by contacting the Town before the closing and bringing a copy of the deed on the day of closing.

Please contact Town Hall with any questions.